Will no problems result
if the action I plan to
take is disclosed to the media and/
or to other employees?
Would others make the
same decision if they
were in the same
situation as me?
If you answered “Yes” to all of the above questions, you may act based on ethical judgment.
If it is difficult to make a judgment on your own,
please speak with company units in charge of ethics and/or compliance.
Attitude of Officers
1. Sense of Duty
Hana officers and employees shall carry out their assignments with a strong sense of duty and responsibility based on integrity and transparency
2. Mutual Respect and Prohibition against Discrimination
Hana officers and employees shall respect each other and shall not discriminate against each other for any reasons whatsoever
on the basis of a person’s nationality, gender, educational background, etc
3. Separation of Public and Private Matters
Hana officers and employees shall draw a clear line between public and private matters and shall not pursue personal interests.
Hana officers and employees shall fully understand and observe policies relating to compliance and code of ethics
5. Protection of Information
Hana officers and employees shall protect information about customers and the company, and shall not use any such information for
their personal interests or the interests of a third party.
6. Protection of Company Assets
Hana officers and employees shall use and protect the tangible and intangible assets of the company, including the company’s brand.
7. Execution of Expenditures
Hana officers and employees shall utilize expenditures in an appropriate manner and shall not use their budget for their personal interests
8. Prohibition against Inappropriate Orders
Hana officers and employees shall not give inappropriate orders to subordinates and shall not follow any inappropriate order(s) from supervisors.
9. Prohibition against Sexual Harassment
Hana officers and employees shall not engage in sexually inappropriate behavior causing humiliation or shame.
10. Prohibition against Extension of Personal Loans
Hana officers and employees shall not lend money to or borrow money from a customer or from other officers or employees and shall not e
xtend any guarantees to such persons.
11. Prohibition against Conflicts of Interest
Hana officers and employees shall not be involved in conflicts of interest with customers or a company (investment, business deals, etc.) and
shall not take a concurrent position at a different company without prior approval from the company.
12. Restrictions on Receiving Gifts, etc
Hana officers and employees shall not receive or request any tangible or intangible benefits such as money or gifts from interested parties
13. Whistle-blowing and Whistle-blower Protection
Hana officers and employees shall report any violation of compliance and/or the code of ethics and any possible violation of compliance or
code of ethics to the divisions in charge of ethics, compliance, or audit and examination; and a company shall protect the whistle-blower’s
identity and prevent any possible disadvantages to the whistle-blower.
14. Outside Activities
Hana officers and employees shall not express their opinions regarding the business of a company in any outside media, publication, and
lecture without the prior approval of a company.
15. Prohibition against Political Activities
Hana officers and employees shall not be involved in political activities within a company and shall not express political opinions that
could affect a company externally.
16. Records and their Preservation
Hana officers and employees shall accurately prepare and preserve any records, materials, and/or information related to business, and
shall not falsify or make any false report regarding records, materials, and/or information related to business.
17. Cooperation among Group Members
Hana officers and employees shall cooperate with each other for the interests of a customer and the Group and shall not engage in any unfair transactions
18. Fair Evaluation and Rewards
A company shall evaluate and provide compensation to its officers and employees based on fair standards.
19. Provision of Growth Opportunities
A company shall provide opportunities for self-development in a bid to enhance the expertise and/or capabilities of its employees.
20. Contentment of Group Members
A company shall make efforts to help its officers and employees achieve a balance between work and life and enjoy a healthy family and personal life.
21. Protection of Customers’ Properties
Hana officers and employees shall provide trustworthy products and services that satisfy customers and protect customers’ assets, based on a fiduciary duty.
22. Protection of Customers’ Right to Know
Hana officers and employees shall protect customers’ right-to-know and provide them with the information required for rational
decisions in an timely and accurate manner.
23. Win-Win with Partner Companies
Hana officers and employees shall conduct transactions with partner companies in a fair and transparent manner and make efforts to grow together.
24. Protection of Shareholders’ Interest
Hana officers and employees shall respect the reasonable demands and suggestions of shareholders and make efforts to enhance shareholder value.
25. Social Responsibility
Hana officers and employees shall create value in society through legal and fair business activities, contribute to the country’s development,
and fulfill the responsibilities and duties of a company as a member of the community.